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This "second chapter," as the companies call it, is expected to create new member engagement opportunities, and the feedback from the program will inform existing and future curricula. Adding mental health and musculoskeletal support allows the program to address more diverse needs, the organizations said. That initial launch period suggested people are using multiple programs at one time and was part of the reason BCBS and Solera green-lit the My Health Novel expansion. ![]() The weight management chapter showed a positive impact on member satisfaction, engagement and outcomes, BCBS said: Some 84% of participants said the program increased their satisfaction with BlueCross, while 93% of participants were matched to online-only programs. The first chapter focused on healthy weight management, diabetes prevention and behavioral counseling. My Health Novel will use Solera's matching algorithm to pair patients with the solutions from which they would most likely benefit.īlueCross and Solera launched the My Health Novel platform in 2021 with a weight-management program designed to help fully insured employer groups connect employees with tools and support that fit their individual lifestyles. They were selected, said BlueCross, because they met certain standards for efficacy and customer satisfaction. Digital therapy solutions are offered by providers Hinge Health, Kaia Health and Sworkit for musculoskeletal conditions. ![]() The health and wellness program, called My Health Novel, has been expanded to include providers such as eMindful, Headspace and Ginger for mental and behavioral health. It offers select condition-management programs on behalf of BlueCross. Solera Health is an independent company that built a customized healthcare platform. In a partnership with Solera Health, BlueCross BlueShield of South Carolina is expanding its personalized health and wellness program to include mental and musculoskeletal health offerings.
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